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Store Policy

Customer Care

Otherworld Treasures strives to provide you with quality products. If you have any inquiries or feedback about the products you recieve, please do not hesitate to contact us via phone or email.

Privacy & Safety

Otherworld Treasures respects your privacy and is committed to protecting it through our compliance with this policy.

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This policy describes the personal information that we collect from you, or that you provide on this website  and how that information may be used or disclosed by us.

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Please read the following carefully to understand our policies and practices regarding your personal information and how we will treat it. By using or accessing our Website, you agree to this privacy policy. This policy may change from time to time, and your continued use of the Website is deemed to be acceptance of such changes, so please check the policy periodically for updates.

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Children Under the Age of 13

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Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, please do not register on the Website, make any purchases through the Website or send any information about yourself to us, including your name, address, telephone number or e-mail address. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information. If you believe that we might have any information from or about a child under 13, please contact us at otherworldtreasures@gmail.com

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Information We Collect About You

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We collect several types of information from and about users of our Website, including:

·       Information you provide to us.

·       Information we collect as you navigate through the site, including usage details, IP addresses, and cookies.

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Information You Provide to Us

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We may collect and use the following information that you provide to us:

·       Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, purchasing our products, or requesting further services or information. We may also ask you for information if you report a problem with our Website, products or services. This type of information may include your name, address, phone number, email address, and credit card information.

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·       Records and copies of your correspondence (including e-mail addresses), if you contact us.

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·       Details of transactions you carry out through our Website and of the fulfilment of your

orders. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

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Usage Details, IP Addresses and Cookies

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·       Usage Details and IP Addresses. As you navigate through the Website, we may also collect details of your visits to our Website, including, but not limited to, traffic data, logs and other communication data, whether this is required for our own billing purposes or otherwise, and the resources that you access, as well as information about your computer and internet connection, including your IP address, operating system and browser type, for system administration and to report aggregate information. This is statistical data about our users’ equipment, browsing actions and patterns, and does not identify any individual.

·       Cookies. For the same reason, we may obtain information about your general internet usage by using cookies. A cookie is a small file stored on the hard drive of your computer. Use of cookies helps us to improve our Website and to deliver a better and more personalized service by enabling us to:

·       Estimate our audience size and usage patterns.

·       Store information about your preferences, allowing us to customize our Website according to your individual interests.

·       Speed up your searches and purchases.

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You may refuse to accept cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

Wholesale Inquiries

We do not currently offer wholesale, however if you are planning on purchasing in bulk you can speak directly with Tristan via Phone or Email about bulk pricing. 

Payment Methods

- Credit / Debit Cards

-Offine Payments (Phone or Email Money Transfer)

Payment Methods
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